Terms and Conditions

Healthacate Data & Marketing Policy

Hosted on S7REAM

Healthacate is committed to protecting your privacy. This policy outlines how we handle personal data for our registered members and partners, ensuring transparency in how your information is used.

1. How You Gain Access

Access to the Healthacate platform is granted via registration. During this process, we collect basic identifiable information—such as your name and email address—to create your account and secure your access to the platform.

2. How We Use Your Data

We believe in using data only for what is necessary. Your information is used for:

Account Management: Providing access to products, services, and platform features.
Email Marketing: We may use your email address to send you updates, newsletters, or marketing communications regarding Healthacate. You can opt-out of these communications at any time.
Legal Compliance: Maintaining records required for tax, accounting, and security purposes.

3. No Third-Party Sales

We do not sell your personal data to third parties. Your information is only shared with essential partners on a "need-to-know" basis to keep the platform running (e.g., our secure hosting via S7REAM or professional advisors like accountants). We ensure any partner we work with adheres to strict data protection standards.

4. Data Retention

We retain your personal data for the duration of your relationship with Healthacate. To comply with legal obligations (such as HMRC requirements) and to protect against potential legal claims, we may hold certain data for up to 6 yearsafter the relationship ends.

5. Your Rights

Under GDPR, you remain the owner of your data. You have the right to:

Access: Request a copy of the data we hold about you.
Correct: Ask us to update inaccurate or out-of-date information.
Erase: Request that we delete your data when it is no longer required for legal or contractual reasons.
Portability: Request a transfer of your data to another controller.

6. Security & Transfers

EEA Based: We do not transfer your personal data outside the European Economic Area (EEA).
Third-Party Links: While our platform may contain links to external sites, we do not control their privacy practices. We recommend reviewing the policies of any third-party site you visit.

For any questions regarding your data or to exercise your rights, please contact our Data Manager at web@webhq.uk